The DoubleTree by Hilton opened in July 2014 and provides a great option when staying in Johor Bahru. This contemporary hotel is in the Central Business District and just minutes from the border crossing to Singapore.
We enjoyed a modern and spacious 1 bedroom suite with all of the amenities you’d expect from a hotel of this class. The bright and airy room had great views across the causeway to Singapore in the distance from large windows in both rooms.
Along with the stylish guest rooms and suites, there are 8 function rooms which can hold up to 800 guests, including a ballroom and outside function area. There are 2 main restaurants, Makan Kitchen and Tosca, the latter which has outdoor seating and views across the pool area.
All staff went out of their way to help us enjoy our stay; staff in the Makan Kitchen tried to remember our preferences for juice, tea and coffee in the morning and Chef Jaffrey, or one of his team, came to see us each morning to organise a bespoke vegan breakfast for us. The staff in the Executive lounge were equally as friendly and keen to help us, making sure we really felt at home.
Top marks for the friendly and personalised service we received.
Often the real test of the service received in a hotel comes when something goes wrong and there is a problem to deal with. We did have a few problems at the beginning of our stay but the most important thing to note is that we were really satisfied with the way they were resolved.
The whole team from the General Manager down, made sure that any problems were resolved and the rest of our stay went as smoothly as possible.
The concierge team were also exceptionally helpful and friendly; their travel tips saved us a lot of time and energy.
The Vegan Food:
We were treated to some delicious vegan food throughout our stay, special thanks must go to Chef Jaffrey and his team for going above and beyond to make sure we didn’t go hungry! At breakfast we were treated to amazing Indian and Chinese food (made especially for us to make sure it was vegan) as well being able to choose from fresh fruit and salad options.
During the evening we were made different vegan canapes every night, showcasing the great ability of the DoubleTree chefs at cooking vegan food.
There were also plenty of vegan options for us at Tosca, the DoubleTree’s Italian Restaurant. For a full review of one of our meals at Tosca including more about their sublime vegan coconut ice cream please click here.
The hotel is a perfect base if you have a family and they want to visit the nearby Legoland and one of the Legoland dinosaurs was a favourite with the guest for a quick photo in the lobby!
For those of you that are Hilton Honors members the hotel currently represents remarkable value as it is a Category 1 costing only 5,000 points per night for redemptions.
Check in to the DoubleTree by Hilton, Johor Bahru if you want a great base to explore Singapore from, have children who want to visit Legoland or want a great value redemption for your HHonors points.
You will not be disappointed especially if you get to try the best vegan ice cream in the world!
No. 12 Jalan Ngee Heng,
Cost From: £70 / $105 per night (May 2015)